FAQ

PRODUCT INFO

What are the lashes made of?

All WinkedByKeys lash clusters are made from 100% cruelty-free faux mink -lightweight, fluffy, and soft natural lashes. 

What Lengths are available? 

Our clusters come in lengths ranging from 10mm to 16mm so you can customize your look from natural to dramatic. 

What's included in the kit?

Each kit includes lash clusters, bond, seal, and an applicator - everything you need for a flawless at home application. 

How long do the lashes last?

With proper care and application, your clusters can last up to 7-10 days. 

APPLICATION

Are these beginner friendly?

Absolutely! Our kits are designed for everyone - beginners, lash lovers, and busy women who want a salon look at home without the appointment. 

How do I apply the lash clusters?

Apply the bond to your natural lashes, place the cluster underneath, press gently to secure, then seal with the sealing coat to lock them in place.

Can I wear these with mascara?

We recommend skipping mascara to extend the life of your lusters and keep them looking their best

How do I remove them?

Gently apply the remover along the lash line to break down the bond. 

SHIPPING 

Where do you ship? 

We ship both domestically and internationally so every woman can get her wink on. 

How long does shipping take? 

Domestic orders typically arrive within 5-7 business days. International orders may take 10-21 business days depending on your location. 

How do I track my order? 

Once you order ships you will receive a tracking number via email so you can follow your package every step of the way.  

RETURNS & EXCHANGES 

Do you accept returns or exchanges? 

Due to the hygienic nature of our products, all sales are final. We do not accept returns or exchanges. Please review your order carefully before completing your purchase.